Tigerswallow LLC

Last Revised: 01/15/2023

What information we collect, how we collect it and why

Much of what you probably consider to be personal information is obtained directly from you when:

1. Create an account or purchase any of our Services (eg, billing information, including name, address, credit card number, government ID);
2. Ask our award-winning customer support team for help (eg phone number, voice recordings);
3. fill out contact forms or request newsletters or other information (for example, email); any
4. participate in contests and surveys, apply for a job, or participate in activities we promote that may require information about you.

However, we also obtain additional information when we provide our Services to you to ensure necessary and optimal performance. These methods of obtaining may not be so obvious to you. That is why we have thought of highlighting and explaining a little more how they could be (since it varies periodically):

Cookies and similar technologies on our websites and mobile applications allow us to track your browsing behavior, such as the links you click, the pages you visit, and the items you purchase. Specifically, the data collected comes from your interactions with features of our site or features of third parties, such as social media plug-ins, content on the Services, Internet Protocol (IP) address (for example, to determine language preference, the browser type and settings, device type and settings, the operating system you are using, application ID, unique device identifiers, and error data). These technologies also automatically collect data to evaluate website performance and improve our systems, including metadata, log files, page load time, server response time to optimize DNS resolution, routing network and server settings.

Additional data about you may be received from other sources, for example from public databases, social media platforms or from third parties from whom we have acquired data, in which case we may combine this data with information we already have about you. . This allows us to update, expand, and analyze the accuracy of our records, assess a candidate’s qualifications for a job, identify new customers, and offer you products and services that may be of interest to you. If you provide us with personal information about other people, or if other people provide us with information about you, we will only use that information for the specific purpose for which it was provided.

How we use the information.

We strongly believe in minimizing the data we collect and limiting its use and purpose only (1) for which we have been given permission, (2) to the extent necessary to provide the Services you purchase or interact with, or (3) for the to the extent that we are required or authorized to comply with legal obligations or for other lawful purposes:

Delivery, improvement, updating and expansion of our Services. We obtain various information in connection with your purchase of, use of, and/or interactions with our Services. We use this information to:

• Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications)
• Diagnose and identify security and compliance risk issues, errors, or necessary improvements to the Services.
• Detect and prevent fraud and abuse of our Services and systems

Much of the data we collect is compiled or statistical data about how people use our Services and is not linked to any personal information.

Sharing with trusted third parties. We may share your personal information with affiliated companies within our corporate family, with third parties with whom we have partnered so that you can integrate the services from them within our own Services and with trusted independent service providers to the extent necessary for them to perform services on our behalf, such as:

• Credit card payment processing
• Offer advertising (more on this topic below)
• Organization of contests or surveys
• Performance analysis of our Services, customer demographics and sentiment
• Communications with you by email or survey delivery
• Customer relationship management
• Security, risk management and compliance
• Hiring of technical assistance and related services.

These third parties (and any subcontractors they are permitted to use) have agreed not to share, use or retain your personal information for any purpose other than necessary for the provision of the Services.

We will also disclose your information to third parties:

• in the event that we sell or buy any business or asset (whether as a result of liquidation, bankruptcy or otherwise), in which case we will disclose your details to the prospective seller or buyer of such business or asset; either
• if we sell, buy, merge with, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In those transactions, your information may be among the transferred assets.

Advertising. We want you to receive ads that are most relevant and useful to you, so we may use personal information you provide in Account Settings or collected through cookie technologies to personalize ads and improve the overall experience. with us on our site and on other sites. We call this ad personalization (formerly interest-based advertising) because the ads you see are based on historical or previously collected data to determine which ad will be most relevant to you, including data such as previous searches, visits to sites or applications, demographic information or location.

To illustrate audience-based ad personalization, let’s say you registered a domain with us and created a website using our website builder product. The next time you browse our advertising partner’s platform or website, they may be able to recognize that you are a Tigerswallow LLC customer from an email match and may use that data to help us display a notice about our recent promotion for the security of web pages. Other customization of notices could be based on activity. For example, using data about the pages you viewed on our website we could determine that an advertisement might be of interest to you. The information we share with our ad channel partners to give you personalized ads is done securely and cannot be used for any other purpose. We do not sell your data to third parties. In addition, the data we share is encrypted and encrypted, which means it does not directly identify you. We do not sell your data in any way to our partners or other third parties.

Communications with you. We may communicate directly with you or through a third party service provider regarding the products or services you registered for or purchased from us, such as necessary to send transactional or service-related communications. Also, if you authorize us, we will contact you with offers for additional services that we think you will find of interest, or where permitted with legitimate interests in mind. You are not required to give us your authorization as a condition of purchasing our goods or services. These contacts may include:

• Email
• Text messages (SMS)
• Phone calls
• Messaging applications (eg WhatsApp, among others)
• Automatic phone calls or text messages

You can also update your subscription preferences to receive communications from us and/or from our partners. To do this, log in to your account and visit the “Account Settings” page.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal information we collect during transmission and once it is received and stored, including the use of encryption where appropriate. We keep personal information for the time necessary to be able to make the uses described in this Privacy Policy.

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and elsewhere we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if any. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on your home page, at least thirty (30) days prior to the implementation of the changes.

Contact us.

If you have questions, concerns, or complaints about our Privacy Policy, or how we handle your personal data, you can contact us by email at support@tigerswallow.com. Alternatively, you can contact us through the following means: • By phone: (470) 546 9418.

We will respond to all requests, questions and concerns within thirty (30) days.