Thanks for your purchase! We are sorry if you are not satisfied, I wish you could explain the reasons for the return, it is tremendously useful for us, as it helps us to gather vital information about our products, you can return it to us for a full refund, store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags or packaging if applicable attached.
RETURN PROCESS
To return an item, please email customer service at support@tigerswallow.com to obtain a return merchandise authorization number. After receiving an authorization number, place the item securely in its original packaging and the item(s) in their original packaging, then mail your return to the following address:Tigerswallow LLCAttention: 3818 preston pointe wayCumming GA 30041 United States.
Please note that the company will bear the cost of return shipping. so we strongly recommend that you use a traceable method to mail your return and collect from the sender.
REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For faulty or damaged products, please contact us via the contact details below to arrange a refund or exchange.
CONCERNS REGARDING THE RETURN.If you have any questions about our return policy, please contact us at: support@tigerswallow.com Alternatively, you can contact us through the following means:• By phone: (470) 546 9418.